Congratulations…you are a new equipment owner. We understand that when you were picking up your new toys the excitement was so high it was difficult to remember everything we were telling you need to be doing. Follow these simple steps to ensure you get the maximum reliability, satisfaction, benefits and protection on your investment.
Register New Equipment
You HAVE to register your equipment to enjoy owning Scuba Equipment stress free. Click this link, find your manufacturer for each piece of gear and follow the simple instructions on registering. Call, email or swing by if you have questions. One of the reasons you invested in new gear here at our shop is because your research and visit to our shop clearly left you with an impression you would be taken care of. Without registering your equipment you are limiting our ability to help you and compromising your manufacturers warranty.
Taking Care Of Your New Scuba Gear
Prevent easily avoidable and costly repairs by properly caring for your new Scuba gear. Even the best Scuba Diving equipment on the market has it’s limitations. This link will explain simple steps for keeping your gear performing properly and lasting to its full potential. Pre-mature equipment failure is almost always traced back to improper care or neglect.
Practice Using Your New Scuba Gear
When you get a new vehicle, the first thing you probably do is adjust the seat to your liking, then after driving it for awhile you know exactly where each button is and how the cup holder works. Scuba gear is not that different. It’s important to develop a relationship with your new gear. If there are any challenges to work through such as setting the tank height, balancing weights and understanding your dive computer, most divers would prefer to do that in a confined pool vs. on their vacation. We have reserved most Wednesday Nights for divers to use the amazing pool at OCCC for only $15.00.
There are required & desired services that are important to consider for Scuba gear owners. First, your equipment’s manufacturer may require services whether it is functioning properly or not to maintain a warranty. Typical gear service is every 1-2 years depending on the gear. This link will help explain the different types of services, options and the difference having your gear serviced here can make! Learn More
The Loyalty Advantage
For many years we have been changing the expectations customers have on dive shops by taking care of people the way we would want to be taken care of if we were the customer. Our staffs enthusiasm for adventure based sports outside of the dive industry keeps us in check by reminding us what it is like to be a customer. We offer so much more than local or online competition we felt it was time to give this devotion to our customers a name…we call it the “Loyalty Advantage”.
Tell A Friend & Cash In
Most divers commonly refer to us as “their” dive shop. Most of our success is a direct reflection of word of mouth. So, why not funnel our advertising budget to the most successful source…YOU! One of the many rewards of doing business with us is that we will not only pay you to send new divers to us, we will throw some bones their way too!